Terms and Conditions ( T&Cs) are also known as Terms, Terms of Use (ToU), and Terms of Service (ToS). If your business provides goods or services, you should have written terms and conditions to ensure that you are doing business on terms favourable to you.

The main reason for having a terms and conditions document is to provide clarity on the expectations of both parties. To avoid disputes it is important to ensure that the way you do business is explained clearly from the outset.

Consumer protection law puts a number of burdens on businesses. In some circumstances the obligations can be limited by carefully drafted terms and conditions. This allows businesses to limit their own exposure. We can advise you on the best way for your business to stay up to date with the law, and to maximise its protection.

Some things that will be covered in your terms and conditions are payment expectations, limiting liability in the event of a dispute, establishing a time-frame for raising an issue, dealing with refunds, clarifying that any disputes must be resolved in Ireland. Each t&c document will be specific to your business needs.

At Fitzsimons Redmond LLP, we are focused on helping our clients avoid future problems. When you reach out to us, one of our solicitors will meet you, and learn about your business and your priorities, before drafting terms and conditions to suit your needs. You will have the opportunity to suggest changes before being presented with the final document. We will then advise you on when, where and how your business should use the document to ensure it is effective.

The above is provided for information purposes and is not intended as legal advice. We, at Fitzsimons Redmond LLP, would be happy to talk to you about reviewing or drafting your terms and conditions. Please contact us on 01-676 3257.

By Lisa Quinn O’Flaherty

Partner at Fitzsimons Redmond LLP